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Our Ordering Policies and Payment Terms:

Most projects will require a deposit of 50% of the total, with the balance due upon receipt of the finished items.  Please help us to continue to offer reasonable pricing by paying promptly.

Projects may be cancelled with a full refund of your deposit at any time prior to the garments or imprintables being ordered.

Projects may be cancelled after garments have been obtained but before they have been embellished.  However, in that case your deposit refund will be less any applicable restocking fees set by our vendors/distributors (usually no more than 15% of the wholesale cost of the garments) for the returned items.

Due to the nature of custom work, projects may not be cancelled after garments or imprintables have been embellished.  There will be no refund of your deposit even if you decline to accept your finished items, and there are no exceptions to this policy.  We allow at least 30 days past the due date for you to pick up your order and pay the balance due, after which we will dispose of the items at our sole discretion.

Credit Cards

We now accept all major credit cards through PayPal Here.

Shipping and Handling

We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Overnite
USPS Priority Mail
 
We ship by USPS Priority Mail on small orders, and on Fridays if Saturday delivery is possible.  Larger orders go by Standard UPS Ground unless otherwise directed by you.

Customer Satisfaction

We aim for complete customer satisfaction. If you are not completely happy with your order, we want to hear about it. Let us know if something is wrong and we will do our best to make it right!

Sagittarius Screenprinting & Embroidery
P. O. Box 1523, Penn Valley, CA 95946

phone (530) 277-7435 or (530) 277-8697

 
All graphics 2003 Susan Goepel for Sagittarius Screenprinting & Embroidery, unless otherwise noted or referenced.   All rights reserved.

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